03.02.2022

HOW TO PROTECT YOURSELF FROM SKIMMING DEVICES - EASY RULES FOR SAFE MONEY WITHDRAWAL

Skimming devices placed in ATMs can be identified if users carefully inspect the machines before using them.

The international financial services provider Euronet advises following a few simple rules to minimize the risk of fraud when withdrawing funds from ATMs. The company's experts emphasize that 80% of all payments in Bulgaria are in cash and therefore it is crucial that consumers are well informed on how to use an ATM safely and protect their money.

Check for skimming devices

Skimming devices are card readers that are installed in the ATM and can be disguised in such a way as to look like part of it. The devices in question steal the data on the card and subsequently the money in it can be easily withdrawn by fraudsters. The first basic rule before users put their card in the ATM is to try to move the keyboard to see if it is part of the machine, or on the original is placed a fake. An important step in checking the ATM device is to try to move the plastic part around the bank card slot. Another golden rule is that when entering the PIN code, always cover the keyboard with your hand in case an illegal camera is placed around.

Carefully choose the location of the ATM and estimate the withdrawal time

Euronet advises avoiding withdrawing money from ATMs in locations that do not appear to be safe enough, such as empty dark streets and places without any security measures. In addition, using an ATM device at night is not recommended unless it is located in a busy area.

Keep the note

And machines make mistakes. The ATM receipt is proof of a transaction, so consumers must keep it in case a case arises. Another reason not to throw the note in the trash next to the ATM device is that it contains a lot of important data. If information such as your name and account number falls into the wrong hands, you can get into serious trouble. Criminals will certainly find a way to use this data for fraud.

Ask the experts

If you are concerned that the ATM may have security issues, then be sure to contact the machine operator. The contacts should usually be written on the device itself. Most customer service centers are available around the clock to resolve various cases, so it is better to seek help instead of taking risks. You need to do the same, not only if you are worried about the security of the ATM, but also if you have a problem with withdrawing money. In this case, it is important to note that the reason may not be the machine you are using, but your bank card. So contact both the ATM operator and your bank to make sure everything is in order.